Bilingual, results-oriented, hands-on project manager with an MBA and over 18 years of experience. Extensive experience in project management and planning, including the implementation and review of methodologies, processes and KPIs. Several years of experience in IT projects, application development and deployment, business process review, change management. Project management in agile (Scrum) and Cascade environments. Customer-oriented, always strikes the right balance between the customer’s needs and the company’s objectives.